The 1996 Telecom Act requires, among other things, that incumbent communications providers offer their services at a cost-based wholesale rate. Mint Mobile is an example of a MVNO which uses T-Mobile ...
Telephony has never been more important for CX – and brands may not be fully aware of the risks that can arise by taking connectivity for granted today.
CallRail can now track leads from AI-powered search engines, Grammarly intends to acquire Coda, SIPPIO partners with Mutare for improved voice security and Enghouse buys Aculab.
As agents become connected, the value of every connected application will rise – provided vendors can work together to let their AI agents work together.