Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.

Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to ...

Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.

Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...

Walgreens' sale of its majority stake in primary and multispecialty care provider VillageMD is underway, CEO Tim Wentworth ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...