NEW YORK & NOIDA, India, January 13, 2025--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform ...

HCLTech expands capabilities in AI-driven contact center transformation NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its ...

HCLTech will also serve as the preferred partner for migrating these customers to Microsoft Dynamics 365 Contact Center, ...

HCLTech, a global technology leader, has announced to expand its strategic partnership with Microsoft to transform customer ...

Nationwide, a building society that serves around 17 million customers across over 600 branches in the UK, has used GPT-4 ...

The emergence of AI agents is poised to bring profound changes to the contact centre industry, writes RYAN FALKENBERG, CEO of ...

Microsoft is accusing three individuals of running a "hacking-as-a-service" scheme that was designed to allow the creation of ...

Wendy's showcases how generative AI changes the customer experience in the quick service restaurant (QSR) industry and ...

How do I contact Microsoft customer service? The Microsoft Contact Us page will direct you to support depending on your needs. For example, global support numbers for Microsoft software are listed ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...