In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...
Sales in marketing. Sales and marketing. Sales versus marketing. What is the relationship between these two sides of your business? Are they opposed or do they work together? This article will help ...
Stanislav is a Senior Quality Assurance Engineer at RingCentral. His team created its own performance testing tool. Stanislav shares insights on how the architecture of the tool was built and ...
In today’s fast-paced business environment, effective communication is essential for success, particularly for frontline workers who represent the face of many organizations. Recognizing this critical ...
The role of marketing operations (marketing ops) has become more critical than ever for marketing and event management. These behind-the-scenes experts ensure your marketing strategies are not only ...
For the second consecutive year, RingCentral has secured a spot on Fast Company’s 100 Best Workplaces for Innovators list. This repeat achievement underscores our unwavering commitment to fostering a ...
Take the Contact Center Maturity quiz to identify areas of need and find new ways to equip your agents with tech that will boost your CSAT and NPS as it cuts your costs.
As a small business owner, your common sense will tell you that having happy employees is better than having unhappy ones. But did you know that research backs up that theory? Here are just five ...
The 2023 Gartner report, “Critical Capabilities for Unified Communications as a Service (UCaaS),” has highlighted significant shifts in the UCaaS landscape, driven by changes in communication culture, ...
When magicJack first burst onto the scene, consumers were blown away by the ability to make phone calls over the internet. Voice over Internet Protocol (VoIP) technology has been around since the mid ...
RingCentral Bulgaria has a multinational team. We do everything in our power to create a pleasant working environment and ensure a smooth transition of expats. What strikes you first when you enter ...
Sales calls are an excellent opportunity to lay the groundwork for trust and long-lasting, mutually beneficial relationships with your potential customers. In many ways, that beats making a quick, ...