AT&T recommends not canceling your service before transferring your number to ensure uninterrupted phone service. AT&T takes care of that for you during the transfer process. Also, make sure you ...

A CNET reporter learns some important lessons from AT&T: you don't always need phone service to get DSL, and dealing with customer service can be extremely frustrating. I ask this for a reason ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber connectivity for 20 minutes, the company will refund the cost of a day’s ...