Ask a Question - Kohl's
Welcome to the cs.kohls.com support site priority_ask page.
Create a New Account - Kohl's
Welcome to the cs.kohls.com support site utils/create_account page.
Tracking Your Order - Kohl's
Ensure you are logged into your shopping profile on the Kohl’s app to view orders placed with your profile. Select “Order” in the menu in the upper-left corner. Select the order you want to track. The tracking number will be displayed. Did You Checkout as a Guest? Ensure you are logged out of your shopping profile on the Kohl’s app.
Tracking Online Orders - Kohl's
You should receive an email from Kohl’s once your order has been fulfilled. Click the link in the email for tracking information. You can also access this information when logged into your Kohls.com account and clicking into Recent Orders. Multiple Packages. Kohl’s tries very hard to pack and ship orders as quickly as possible.
Customer Service - Kohl's
Welcome to the cs.kohls.com support site home page.
Kohl’s Cash Balance
Under “Account” at the top of the page, select “Kohl’s Cash”. Click the “Kohl’s Cash” tab in your shopping account profile. Select “CHECK BALANCE”.
Kohl's Card Payments - Gift Cards or Kohl's Merchandise Credit
Have the new Kohl's Reward Visa or Kohl's Credit Card as shown below? Click here to manage your account or call 1-888-647-1712 for assistance. Not sure of your card type?
Kohl's Card Payments - Debit/Credit Cards
Have the new Kohl's Reward Visa or Kohl's Credit Card as shown below? Click here to manage your account or call 1-888-647-1712 for assistance. Not sure of your card type?
Returning a Kohls.com Purchase
Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohl’s Customer Service at 855-564-5705 or use the “Ask Us” button on Kohl’s Customer Service page to ...
Billing Address Help - Kohl's
Billing Address Outside the U.S. Due to Kohl’s only being located within the United States, the online credit card processing system is unable to accept any international credit cards or credit cards where the billing address is located outside of the United States. Using Credit Card With Different Billing Address