Find the Google Play Store app
Turn off your device and turn it on again. Then look for the app. make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. The Play Store doesn't open or load any content. If the Play Store won't open or load, or crashes frequently, try the ...
Get Android apps & digital content from the Google Play Store
Find & download apps or digital content. On your device, open the Google Play Store or go to play.google.com on a web browser. Search or browse for content. Select an item. Select Install or the item's price. Follow the on-screen instructions to complete the transaction and get the content.
Find the Google Play Store app
Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure that you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't appearing, contact your operator or manufacturer for help. The Play Store doesn't open or load any content.
Fix problems with the Google Play Store app
Find the Google Play Store app on your device's home or app screen. Touch and hold the Google Play Store app. Tap App Info. Tap Storage & cacheClear Cache. Tap Clear storage Delete. If these steps resolve your issue, re-enable password protection and parental controls. If these steps didn't resolve your issue, try to clear cache and data from ...
Request your Google Play refund
Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.
Get started with Google Play - Android - Google Play Help
When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your Android phone, go to your payment methods in Google Play. Tap Add a payment method. Choose the payment method you …
Get started with Google Play - Computer - Google Play Help
When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your computer, go to payment methods on Google Play. Click Add a payment method. Follow the steps on the screen. The new payment method will be added to your Google Account.
Find your Google Store receipt & order number
If you placed an order while signed in, you can find your Google Store receipt online: Go to Google payments center. Sign in to your Google Account . Select Activity. To get your receipt, select an order. Tip: You can find your order number at the top left above the product in the Google Store Order history. Find Receipts & Orders.
Google Play Help
Use Android apps and games. Use Google Play on your device or computer. Get started with Google Play Pass. Get started with Google Play Points. Use Offers on Google Play. User policies for apps & digital content. Use a screen reader with Google Play. Find family-friendly content in Google Play. Manage your child's Google Play apps.
How to change your Google Play country
Change your Google Play country. On your Android device, open the Google Play Store app . At the top right, tap the profile icon. Tap Settings General Account and device preferences Country and profiles. Tap the country where you want to add an account. Follow the on-screen instructions to add a payment method for that country.