When can I begin shopping with my new Kohl's Card?
When shopping at your local . store, simply let a store associate know that you do not have your card and he/she will look up your new Kohl's Card number at any register. To use your new Kohl's Card to shop at Kohls.com before your new card arrives, just give us a call and we will be happy to place your order for you over the phone!
Returning a Kohls.com Purchase
Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohl’s Customer Service at 855-564-5705 or use the “Ask Us” button on Kohl’s Customer Service page to ...
Find Answers - Kohl's
Find answers to frequently asked questions about your Kohl's Card account, such as how to activate, update, or report it lost or stolen. Contact Kohl's Customer Service Center at (855) 564-5748 for more assistance.
Find Answers - Kohl's
Certain Kohl's products and brands are not eligible for any storewide or department specific promotions or discounts. While these products may not be eligible for coupons, you'll still be able to earn and redeem Kohl’s Cash® and Kohl's Rewards® when purchasing them (with the exception of any Sephora at Kohl's merchandise, which is only ...
Customer Service - Kohl's
Find out how to reset your password, manage your account, and secure your personal information on Kohl's.com. Learn more about Kohl's Card, Kohl's Rewards, Kohl's Cash, and other shopping options.
Curbside Delivery - Kohl's
Learn how to order and return items that are too large or too heavy to ship via regular package carriers. Kohl's uses contracted national freight carriers for curbside delivery service, which requires a signature and a 15% re-stocking fee.
Pricing & Product Information - Kohl's
If your credit card has been charged for any order subsequently cancelled, Kohl's will issue a credit to your credit card. Kohl's works hard to provide low prices on Kohls.com as well as at your local Kohl’s stores. However, merchandise and promotional offers available online at Kohls.com may vary from those offered at your local Kohl’s store.
Updating Your Profile on My Kohl’s Card
You can change where you receive your Kohl’s Card statement or what we have on file for your address. Click the “Edit Billing Address” link on the left side of the page. Change your information for these items: Street address; Country; ZIP/Postal code; City; State; Click “Update Billing Address”. Change Your My Kohl’s Card Password
Sales Alerts - Kohl's
Must surrender coupon in store or enter code at Kohls.com. Limit one per customer. Nontransferable. DOLLAR-OFF COUPONS, INCLUDING KOHL'S CASH®, WILL BE APPLIED PRIOR TO PERCENT-OFF TOTAL PURCHASE COUPONS. Coupon cannot be used in conjunction with other percent-off coupons, including age-specific discounts.
Returns - Kohl's
Beauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned. There is an exception to the 30 day policy during the Holiday season.