To report suspicious marketplace activity, please reach out to Kohl’s Customer Service at 855-564-5705 or use the “Ask Us” button on Kohl’s Customer Service page to chat with an associate 24 hours a day, 7 days a week.
For purchases made in store, you’ll receive a paper Kohl’s Cash® coupon at the time of purchase. For purchases made at a kiosk or from Kohls.com, your Kohl’s Cash® will arrive via email within 24 hours.
You will receive a shipping confirmation email to the email address you used when placing the order with the carrier tracking number and a link to track your order.