Insurance trends 2025 include tailoring products for older customers, bridging the skills gap, and leveraging ecosystem ...

Discover the top automotive trends for 2025, including autonomous vehicles, electrification, connected cars, and ...

2024 was full of remarkable milestones for SAP Customer Experience, especially in the commerce space. So, as we settle into the new year, let’s take a moment to reflect on the achievements that made ...

Customer service is one part of business where it’s impossible not to walk in the customer’s shoes. Everyone needs help at some point, whether its a broken household appliance, rebooking a flight, or ...

With growing pressure from consumers who are increasingly prioritizing sustainable products, and environmental regulations becoming stricter, sustainable supply chains are more important than ever.

James Eardley has 20-plus years of experience in all facets of marketing, managing and implementing Cloud and On-Premise B2C and B2B digital and front office software applications.

Branwell Moffat is the Director of CX Consulting at KPS Digital in the UK; an award-winning SAP partner and SAP CX SI in London, UK. He’s a highly technical, strategic and business-focused e-commerce ...

Wholesale distribution trends 2025 include using AI for operational efficiency, improving B2B e-commerce, and new sales ...

With so much change over the past few years within consumer goods—shifting consumer habits, consolidation in the retail grocery space, the rise of private label goods, and spiking commodity prices—the ...

The telecommunications industry has grown from a connectivity provider for consumers to becoming the backbone of the modern industrial economy, and the pressure is INTENSE. The telecom trends for 2025 ...

U.S. inflation rates may be cooling off some (especially compared to their 2022 spike), but many consumers are still feeling the effects of higher prices, making them extremely budget-conscious.