Christopher Barnes, president, Escalent The consumer’s wariness about inflation. People are struggling, and they can’t afford to pay more for goods and services. If costs increase, it’ll be a breaking ...
What has been the biggest disappointment or anti-climax of the year? Insight professionals talk uncertainty, the US election, polling and the decline of customer experience scores.
AI. Sticking with the artificial theme, synthetic data played a role, but these are not the only developments to resonate for our industry contributors.