The 1996 Telecom Act requires, among other things, that incumbent communications providers offer their services at a cost-based wholesale rate. Mint Mobile is an example of a MVNO which uses T-Mobile ...

CEOs are beginning to talk about AI agents as if they’re coworkers, not assistive technologies. What does that mean for human ...

Also, Amazon Ads announces an SQL generator, CallTower acquired Inoria, and Logitech partners with NVIDIA and Inworld AI.

Ask An Analyst: 2024 Review from Omdia’s Brent Kelly -- Omdia analyst Brent Kelly responds to a few questions on some key trends in UCaaS, CCaaS and AI that occurred during 2024. Ask an Analyst: 2024 ...

It is important for the contract to be looked at by someone who understands the technology, the services being purchased and what may be negotiated ...

As agents become connected, the value of every connected application will rise – provided vendors can work together to let their AI agents work together.

Generative AI is useful as an agent assistant, but could agent replacement be too tempting to resist? Also, Amazon Ads announces an SQL generator, CallTower acquired Inoria, and Logitech partners with ...

CallRail can now track leads from AI-powered search engines, Grammarly intends to acquire Coda, SIPPIO partners with Mutare for improved voice security and Enghouse buys Aculab.