British Airways is rebranding its loyalty program and shifting to a revenue-based system for earning elite status. Here's ...

While price considerations were the top reason for formerly loyal customers leaving a brand, bad experiences weren’t far ...

J.D. Power Japan conducted a survey on hotel loyalty program satisfaction for global brands and domestic brands in Japan.

Beyond the social benefits, miles donations also qualify as activity on your loyalty account and can prevent the rest of your ...

British Airways has announced an overhaul of its loyalty programme, increasing the number of points its members will need to ...

The AARP Rewards catalog still offers Royal Caribbean and Celebrity Cruises gift cards at a 10% discount, and members can ...

The AA SimplyMiles program lets you earn American Airlines miles and Loyalty Points when you enroll in shopping offers and ...

Once-simple programs have become convoluted shadow currencies for carriers like Delta, American and United, leaving loyal ...

A crucial deadline is quickly approaching for Delta's frequent flyers amid drastic changes to the airline's loyalty program. SkyMiles members have until December 31 to decide what to do with ...