If you are a new customer, select Create New Account at the top. Register your Verizon service from the following menu and ...

Expecting to get $100 from Verizon from its class action lawsuit settlement? Expect to see a deposit or gift card for much, much less.

Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...

If you were a Verizon wireless customer between 2016 and 2023, you may be eligible to receive money from a settlement. Here’s how to file a claim.

Verizon Wireless is being accused of obfuscation and “greed” after eagle-eyed users noticed that they hiked up an unpopular hidden fee. “I just looked at the online PDF of my current bill ...

The carrier giant told more than 6,000 customer service employees on a Wednesday call that there would be a “restructuring,” according to a report from The Verge. Verizon Communications ...

AT&T, T-Mobile, Verizon, and other network ... AT&T has also been responding to customer service issue reports on X. AT&T said most of its network was back online by noon Thursday.

She said these queries are often challenging for customer-service agents and usually require time to research and resolve. To help, Bhattacharya said Verizon began building artificial-intelligence ...