Concerns about T-Mobile's brand commitment to customer service exist, but reduced competition lessens the impact on customer retention. Financially, T-Mobile's reasonable P/E ratio and substantial ...
Almost exactly two years after Starlink abruptly stopped offering a portability feature that combined aspects of the Residential and Roam plans, Starlink is officially sunsetting the Residential + ...
T-Mobile app and customer care channels, and its websites. It also sells its devices to dealers and other third-party distributors for resale through independent third-party retail outlets and ...
But instead of connecting, I got an automated message, “Customer not in network.” Seemed odd. We are both Verizon Wireless customers. It must be some glitch. I hung up and tried again.
I had to waste gas going to different stores and I had to call customer service several times to get the issue taken care of. Today I called customer service again and they finally fixed the issue.