Sonos’ CEO had to learn the hard way and that just because you build it doesn’t mean they’ll come. Or if they do come, you better make sure the app is ready when they arrive. Sonos declared ...
All of this executive shuffling can directly be attributed to the release of a bug-laden, overhauled version of the Sonos app that is used to control and connect to Sonos speakers. At launch ...
Sonos’ app debacle has been costly. The company said last year it would invest between $20 million and $30 million to fix the app and provide more customer support, create a customer advisory ...