I quickly learned I could use its Customer Satisfaction Surveys (CSAT) and Net Promoter Score (NPS) features to track ...

On Tuesday and Wednesday, Robinhood presented offer letters to TradePMR’s approximately 200 employees—giving them until the end of day on Friday to accept their new contracts, according to ...

and a way to boost employee retention that might come as a surprise. Editor’s Note: Welcome to The Playbook Edition, a look at stories, trends and changes that could affect your business.

Simultaneously, however, this group of young workers also presents a challenge for small contractors to recruit and retain as employees. In a 2023 survey by ResumeLab, 83% of Gen Z workers said they ...

Costco's shareholders overwhelmingly voted against a proposal that would scale back the company's diversity, equity and ...

"The plans include options like normal annuities, deferred annuities, and systematic withdrawal plans (SWP), which not only attract talent but also contribute to long-term employee retention ...