Don’t be surprised if the CEO of Build-A-Bear sends you a series of heart and clapping emojis the next time you do business.

We all know the common etiquette rules, like saying please and thank you and holding the door open for the person behind us. But do we all follow them? Whether it’s skipping the simple thank-you note ...

Saying “Thank you” to your customers is crucial for any business, be it a market trader ... And that’s fine. With a short thank-you note, you can tune your systemic transactional emails so they would ...

Finnair business ... you can see and open your mind and allow the real India in and dispel all you have heard. The pros always outweigh the cons. Anthony Lovelock, Pakenham Upper, Vic Editor’s ...

I realize every day how fortunate Leslie and I are to have them here. I thank everyone, past and present, for everything we have done and continue to do individually and collectively to make ...

I have to respectfully disagree with Rob Morgan (Traveller Letters, December 21), who labelled Finnair’s business class seat ... See how many bags you can count falling off the tractor trailer ...

Expressing your appreciation lets me notice it myself. I'm not talking about writing a long letter or having a huge ... It doesn't matter who you thank or how small a thing you're appreciating ...

Danish lawmaker shares her assessment of how Greenland feels about Trump ...

Rosie is a freelance writer living in London. She has covered everything from ancient Egyptian temples to exciting medical breakthroughs, but she particularly enjoys writing about wildlife ...

Well, not always letters, per se – emails ... Honouring someone and the threads of life that you knitted together among the angst – and, as implausible as it can feel at first, actually ...

As we celebrate this year’s holidays, Juniper Village at Meadville’s associates and residents would like to express our utmost appreciation ... you! Finally, I would like to thank the Juniper ...