If you lose your key or your swipe card isn't working, please report it as soon as possible, so we can fix the problem (and, for lost keys, change your locks if needed). Locked Out? Any resident ...
You have 30 days to pick up your key. After 30 days, unclaimed keys will be returned to the Lock Shop. You must complete a new key request form to obtain your key(s). What do I do if I lost my key?