In 2025, brands need to tap into the loyalty momentum effect and expand on traditional ways of rewarding loyal customers.

In short, bad breakage is a sign that your program isn't actually building customer loyalty—and could be destroying it. Focus groups and other qualitative research among your program members can help ...

Loyalty rewards programs can significantly increase customer engagement and retention. However, to make a loyalty program successful, you must promote it aggressively and get your users to adopt it ...

loyalty programs can be powerful marketing tools designed to enhance customer retention and boost engagement and loyalty. The design and execution of these programs should focus on providing ...

With new brands entering the market every day, customer loyalty has never been more important – here’s where things could be headed With thousands of e-commerce businesses appearing by the day, ...

Retaining existing customers is essential for small and mid-sized businesses where resources are often limited and every loyal customer ... Loyalty programs remain a powerful retention tool ...

Brand loyalty is measured through consumer retention and customer satisfaction surveys. Brand-loyal customers believe a certain brand represents higher quality and better service than competitors.

Despite this, marketers spend remarkably little effort on customer retention. “About how much time and effort ... which can ...

Business leaders now readily acknowledge that loyalty management has a deep impact on three strategic boardroom priorities: customer data, customer retention and sustained ... In fact, a 2022 study ...

To discover more findings, download the full report - Customer Service Skimpflation: The Impact on Sales, Retention, and Loyalty today!

Press Release Antavo, the AI-powered Loyalty Platform, announces today the launch of its Global Customer Loyalty Report 2025, ...

Search Engine Land » SEO » Ecommerce » Secrets to Shopify retention: Top tips to maximize customer loyalty [Webinar] Opinions expressed in this article are those of the sponsor. Search Engine ...