The landscape of digital marketing and customer retention is evolving at breakneck speed, with AI leading the charge. The opportunity to transform customer relationships into deep, lasting loyalties ...

From Jagadish's ouster to Shobha Shetty and Gold Suresh quitting Bigg Boss Kannada 11, the show has remained in the headlines for different reasons. "There are whispers in the industry that Bigg ...

CMSWire 2024 Contributor of the Year Chad S. White on navigating AI-driven personalization, improving customer journeys and busting email marketing myths. Chad S. White, head of research at Oracle ...

OKTA has continued to report robust performance metrics across growing multi-year RPO and adj subscription gross margin, with it implying the growing customer demand and its excellent pricing power.

Grocery stores are no longer just places to shop — they’ve evolved into hybrid hubs, bridging the physical and digital worlds. Alongside customers browsing the aisles, grocery store employees are busy ...

The transformation of Greaves Cotton was driven by the imperative to future-proof our 160-year-old legacy amidst seismic shifts in market dynamics and consumer expectations. As early as 2016, we ...

Customer experience faced serious challenges during the pandemic. Now, there’s no looking back. Customers want it all, and really there’s no excuse for them not to get it. Digital, in-store, mixed ...

Retaining existing customers is essential for small and mid-sized businesses where resources are often limited and every loyal customer can have a disproportionate impact on profitability.

Search Engine Land » SEO » Ecommerce » Secrets to Shopify retention: Top tips to maximize customer loyalty [Webinar] Opinions expressed in this article are those of the sponsor. Search Engine ...

In a recent interview with The Fast Mode, Ergün Mercan, Account Director at Etiya explores the role of loyalty programs in driving an efficient retention strategy, and how Etiya’s cutting-edge loyalty ...