Starbucks discontinued the practice of handwriting orders and names on cups in 2020, during the height of the pandemic.

"Substituting a non-dairy milk in a handcrafted beverage is the second-most requested customization from Starbucks customers, ...

Starbucks CEO Brian Niccol has laid out a bold turnaround plan for the coffee chain, with plans to tighten up service and ...

Nondairy milk lovers, rejoice! Starbucks announced last week it will remove the surcharge for those wanting almond, oat, soy or coconut milk ...

In an open letter from September, Niccols acknowledged that the current experience “can ... and sweetener to brewed coffee. But if Starbucks really wants to find its way back into our hearts — and our ...

"When we get back to our core identity and consistently deliver a great experience, our customers will come back," Starbucks ...

To make things easier for customers and employees, the company will add “commonsense guardrails” to customizations on its ...

but we will definitely be getting back to writing on cups again here in the ... be implemented on Nov. 7, when the Starbucks holiday menu launches. The current cost to customize a drink with ...