Increasing headcount, raising quotas, and intensifying oversight—approaches that once drove results—now often undermine performance.

Unhelpful feedback 'You need to pass the ball better next time.' Constructive feedback 'When you do a chest pass, you need to open your fingers wider to have more power and control.' ...

“Coaching via a digital App helps the individual by giving them an opportunity and a platform to practice to see feedback and to continually improve,” adds Costandi, a consultant with 60 ...