With Black Ops 6, Modern Warfare 3, and Warzone live, having funny names for Call of Duty is surely one of the best ways to stand out within the large community. While some simply want to showcase ...
Telecoms giant BT is cutting 2,200 jobs under a major reorganisation of its call centre operations, it announced today. The company is spending £100 million on creating 30 "next generation multi ...
Phone, and online, scammers, the so-called “call centre gangs” operating from two neighbouring countries, are getting out of control and severely affecting Thais. The problem suggests at least ...
We are Gilmore Solicitors. As can be seen from our profiles, Cathal Gilmore has been in practice for over 35 years. During that time, he has developed expertise in many areas of legal ...
The call centre environment introduces new AI use cases to enhance customer experience and expectations. Call centre environments absorb enormous amounts of data every day. The fast-paced ...
Thousands of call centre workers all over Britain are at risk from a new health problem called acoustic shock, according to a new report. Described as the industrial injury of the 21st century ...