Ministers have set out a trio of top priorities to support the growth of Cymraeg, including enabling improvements to online ...

The department’s permanent secretary Peter Schofield has shed light on plans to introduce more automation to telephony services, while also boosting digital and in-person support for the most vulnerab ...

Following a consultation exercise seeking views from the education sector, Whitehall department has now chosen a supplier ...

After 39 consecutive months of missing the mark of answering 85% of calls, the tax agency’s investments in the latter half of ...

Crown Commercial Service has confirmed the chosen bidders to feature on a major deal for NHS and social care bodies to create ...

The CDIO leads 5,000 staff in the department’s Digital Group, and is responsible for an annual budget of £1bn. They report to ...

The two departments launched a joint service earlier this year allowing citizens to check their state pension forecast, and take steps make payments to cover any gaps ...

As government rolls out tool to millions of citizens, the technology’s creator is working with comms professionals to spread the word to those that may face adoption barriers, PublicTechnology underst ...

The health service’s core patient software program will be upgraded to allow users to, first view upcoming operations and ...

The Public Sector Fraud Authority was created to deploy data and digital to tackle fraud and, according to its CEO, is ...

As the UK’s statistics agency continues work on transforming and updating the public questionnaires through which it has ...

All 22 local authorities in Wales, as well as schools across the country, will be able to access dynamic purchasing system ...