The 1996 Telecom Act requires, among other things, that incumbent communications providers offer their services at a cost-based wholesale rate. Mint Mobile is an example of a MVNO which uses T-Mobile ...

It is important for the contract to be looked at by someone who understands the technology, the services being purchased and ...

CEOs are beginning to talk about AI agents as if they’re coworkers, not assistive technologies. What does that mean for human workers? If you’ve been to a contact center trade show this year, you’ve ...

Telephony has never been more important for CX – and brands may not be fully aware of the risks that can arise by taking connectivity for granted today.

Welcome to No Jitter’s Conversations in Collaboration , in which we speak with executives and thought leaders about the key trends across the full ...

Ask An Analyst: 2024 Review from Omdia’s Brent Kelly -- Omdia analyst Brent Kelly responds to a few questions on some key trends in UCaaS, CCaaS and AI that occurred during 2024. Ask an Analyst: 2024 ...

If your company is providing something new to enhance textual communications, apply to be part of the Innovation Showcase at Enterprise Connect 2025 ...

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