One of the processes to draw ire during examinations in the past year by the Consumer Financial Protection Bureau was refunds ...

For the third month in a row, Canadian Black Book’s used vehicle retention index didn’t fall. But it didn’t rise, either. The ...

“Carvana’s mission has always been to change the way people buy and sell cars, and we are honored to have delivered on that goal for millions of customers and counting,” Carvana founder and ...

Amelung is a 32-year auto industry veteran and a longtime leader in auto auction management. He currently serves as general manager of Manheim’s Mid-Atlantic Market Center, leading the ...

It’s been nearly 50 years since the Federal Trade Commission rolled out the Trade Regulation Rule Concerning Preservation of Consumers’ Claims and Defenses, better known in compliance circles ...

Perhaps dealers are making headway when explaining the complex safety systems of new and late-model vehicles during delivery. But new research from J.D. Power and the Insurance Institute for ...

Chuck Redden has become the latest industry leader to join the National Auto Auction Association Hall of Fame. The CEO of AutoTec and affiliate companies Auction Insurance Agency, AutoCheck ...