One week after British Airways' Executive Club backlash, Skift examines some of the key lessons and industry takeaways from ...

United Airlines has agreed to pay a former catering worker at its Denver hub $95,000, plus 75,000 MileagePlus frequent flyer ...

The ideal window for award availability is nine months to a year in advance for international travel or for peak seasons like ...

British Airways is changing its frequent flier program, rebranding it the British Airways Club, and is making it harder for ...

Oneworld is preparing for major expansion in 2025 with the addition of two new airline members plus more expected to state an ...

The Chicago-based airline is setting an earlier-than-expected rollout, becoming the first major U.S. carrier to use Elon Musk ...

When an organization introduces a significant or unwelcome change or is grappling with a public relations crisis, it’s fairly ...

British Airways will soon introduce The British Airways Club, a reimagined loyalty program that rewards travelers based on ...

Many now view British Airways Executive Club status as unattainable, which was previously fairly easy to attain. Short-haul ...

BA is changing its loyalty programme to a purely revenue-based system called The British Airways Club, which will launch on April 1st. Some have labelled it a 'betrayal' - but others see the positives ...