The new CEO continues to implement new measures such as a 4-minute service goal as part of his global overhaul.

"When we get back to our core identity and consistently deliver a great experience, our customers will come back," Starbucks ...

Starbucks CEO Brian Niccol shared plans to rejuvenate the coffee chain by restoring personalized experiences, including ...

To make things easier for customers and employees, the company will add “commonsense guardrails” to customizations on its ...

Starbucks is looking to turn its business around by being less of a fast-food chain and more of a neighborhood coffee house ... Starbucks plans to offer ceramic mugs to those looking to drink ...

Faced with declining sales, Starbucks has a comeback plan that involves several changes to stores and menus. Here's a look at ...

Coffee condiment bars are returning by early next year, he said. So are ceramic mugs for people who want to hang out in Starbucks’ cafe areas. The company is reviewing its coffee-shop layouts to ...

Ceramic mugs, the return of ... month at the world’s largest coffee chain, which has suffered a dismal year marked by contracting sales. Niccol has said Starbucks needs to get back to its ...

Starbucks is a solid choice if you need a cup of quick and delicious coffee. You can rely on there most likely always being a store somewhere near you, and although their coffee isn't up to par with ...

The biggest goals the company has set are to cut down on sticker shock for custom drinks, create a distinction ... but ...

Much of Niccol's focus appears to be on separating mobile ordering, which will have fewer customization options, from the in-store experience, where he plans to add more comfortable furniture and ...