HCLTech is enhancing its partnership with Microsoft to improve customer service using generative AI and cloud solutions. They ...

HCLTech acquires Nuance's Enterprise Professional Services business, becoming exclusive partner for Nuance Enterprise's ...

HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based ...

HCLTech expands capabilities in AI-driven contact center transformation NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its ...

Mr. Vargas is the author of “Dear America: Notes of an Undocumented Citizen,” and host of “Define American,” a YouTube show.

IT company HCLTech Ltd on Monday (January 13) announced an expansion of its strategic partnership with Microsoft to enhance ...

I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, often from frustrated or distressed customers, while juggling the ...

Monkey bread gets an update that makes the pull-apart loaf even better thanks to buttermilk, a little whole-wheat flour and a ...