I quickly learned I could use its Customer Satisfaction Surveys (CSAT) and Net Promoter Score (NPS) features to track ...

Workplace culture has come under the spotlight following recent incidents, including the unfortunate passing of a young ...

People programme analytics are a critical tool for HR teams as they seek the best ways to keep employees engaged, while ...

Understanding and managing emotions, coupled with genuine empathy, are essential in navigating interpersonal dynamics, ...

Organizations should know the benefits of using diversity management strategies in the workplace and its their moral ...

In today’s complex business landscape, strategic communication and reputation management are not optional—they are critical ...

Constellation Research announced its annual Ambient Experience 100 (AX100), an elite list of global executives focused on transforming both customer and employee experiences across their markets and ...

Hundreds of businesses around Ireland, across all sectors, have been accredited with the Ibec KeepWell Mark. They include ...

The Wilful Group reviews its healthcare strategy annually to ensure it keeps up with evolving employee needs.

Addressing employee burnout and disengagement is a critical priority in 2025. Organisations can create a resilient and ...

Since the Great Resignation, employees are today more detached based on Gallup research. These are four actions for leaders ...

Discover the key trends shaping the future of work in 2025, from remote tech to evolving skills, and what they mean for ...