Keeping customers you already have is less expensive, consumes less time and provides a reliable income stream. Despite this, marketers spend remarkably little effort on customer retention. “About how ...

Despite the near-term customer retention issues, the new upsell/ cross sell activities are likely to drive new growth opportunities and a potential bottoming soon. With OKTA still painfully ...

Policy changes and a variety of academic and student support efforts have led to record student retention rates at ... Howe said that the use of the customer relationship management tool, CRM ...

Water retention is when fluid builds up in part of your body. It is also called fluid retention or edema. It can affect body tissues outside of blood vessels, leading to swelling or bloating. Water ...

Recurly, a leader in the subscription management and billing platform, today released its ninth annual State of Subscriptions report. The report analyzes data from millions of consumers providing deep ...

The Air Force is expanding its retention and reenlistment bonuses this month to 89 of its toughest and highly skilled career fields, from working dog handlers and bomb technicians to flight ...

and ultimately the loyalty and customer retention levels. I'm encouraged to see revenues rising across the general merchandise and service sectors by CAGR of 14% and 19% respectively since 2018.

Now one UPS delivery driver left a surprising note for a customer after attempting a drop off. The note, shared on X, previously Twitter, reads: "I just fell so bad on your porch. Watch the Ring ...