Tim Dolighan cartoon for Dec. 7, 2024.

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1:56 B.C. sees record number of telecom industry customer complains Canada’s telecom industry watchdog said it fielded a record number of consumer complaints in 2024 about TV, internet and phone ...

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If a consumer complaint goes viral on social media and users see the company’s response as inadequate, a seemingly minor situation could spiral into something much larger—and much more ...