Surreal photo composite of a woman dancing on her tiptoe, balancing upon a bridge with a digital sky in the background, representing 2025 customer service trends.
The telecommunications industry has grown from a connectivity provider for consumers to becoming the backbone of the modern industrial economy, and the pressure is INTENSE. The telecom trends for 2025 ...
U.S. inflation rates may be cooling off some (especially compared to their 2022 spike), but many consumers are still feeling the effects of higher prices, making them extremely budget-conscious.
With so much change over the past few years within consumer goods—shifting consumer habits, consolidation in the retail grocery space, the rise of private label goods, and spiking commodity prices—the ...
James Eardley has 20-plus years of experience in all facets of marketing, managing and implementing Cloud and On-Premise B2C and B2B digital and front office software applications.
Oyku holds an MA in Business Administration and Foreign Trade from the University of Applied Sciences Worms, where she gained in-depth knowledge of marketing strategies and business management. She ...
Customer service is one part of business where it’s impossible not to walk in the customer’s shoes. Everyone needs help at some point, whether its a broken household appliance, rebooking a flight, or ...
Sara brings nearly 20 years of marketing experience to her role as CMO at Emarsys, an SAP company, leading a global marketing team focused on delivering exceptional customer experiences. Passionate ...