A conference call is basically a telephone-based meeting that involves multiple attendees. Also called an audio conference, it’s traditionally started by a host from a desk phone—attendees can then ...

A business VoIP system is a virtual phone system that leverages the cloud and uses VoIP as its telephony component, which enables users to make calls from anywhere using their laptop or mobile device.

Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI-assisted coaching tips. Leverage AI to capture key conversation points and automatically ...

AI is all the rage. But what are some examples of how you can use AI for customer service to transform your business? Consumers are becoming more familiar with—and dependent on—apps and artificial ...

Over the past several years, web conferencing has seen a steady rise in adoption across different industries. And as the technology develops further, conferencing solutions have become more ...

Meanwhile, the Automatic Call Recording (ACR) option enables you to record incoming and outgoing calls automatically. When this call recording feature is active, there's no need to worry about missing ...

A RingCentral sales advisor will contact you within 24 hours Video meeting solutions—like RingCentral Video—are becoming more and more essential as collaboration tools for businesses. With features ...

A RingCentral sales advisor will contact you within 24 hours In the digital age, customer service is proving more important than ever and virtual call centers are playing a starring role for many ...

Work from anywhere with the RingCentral app. It’s got everything you need to stay connected: team messaging, video meetings and phone - all in one app. Once you've signed up for RingCentral, try ...

Businesses have a common currency always in use—time. That's why every minute must result in productive work. With professionals wanting to get their job done faster, there's no room for lull time, ...

A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call (800) 574 5290 If you want your call center agents to deliver the best possible customer experience ...

A RingCentral sales advisor will contact you within 24 hours Call centers create valuable connections between customers (existing and prospective) and businesses. Even with today’s array of ...