Objective To assess the association of county-level bias about black and white people with patient experience, influenza ...

Background Healthcare staff adapt to challenges faced when delivering healthcare by using workarounds. Sometimes, safety ...

Background Healthcare-associated infections due to multidrug-resistant organisms (MDROs) remain a high priority patient ...

Healthcare personnel often find it challenging to incorporate disciplined quality improvement into their daily work. Planning, managing and completing improvement projects with sufficient rigour to ...

Background Creating and sustaining an institutional climate conducive to patient and health worker safety is a critical ...

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The clinical microsystem puts medical error and harm reduction into the broader context of safety and quality of care by providing a framework to assess and evaluate ...

Background Search engines often serve as a primary resource for patients to obtain drug information. However, the search engine market is rapidly changing due to the introduction of artificial ...

Department of Social Psychology, London School of Economics, London, UK Correspondence to Dr Tom Reader, Department of Social Psychology, London School of Economics, Houghton Street, London WC2A 2AE, ...

Correspondence to Miss A L Grove, WMG, The University of Warwick, Coventry, CV4 7AL, UK; amy.grove{at}warwick.ac.uk Background This paper presents the findings of a 13-month lean implementation in ...

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Background Speaking up is important for patient safety, but healthcare professionals often hesitate to voice their concerns. Direct supervisors have an important role in influencing speaking up.