The simple act of listening is often undervalued in today’s fast-paced world, where conversations can feel like competitions ...

Marcus Rashford’s food poverty campaign was, for example, based on empathy for hungry children. Listening is a key part of empathy – tuning in so you really understand. Try to listen with your ...

It takes restraint to build that active listening muscle, but it’s worth the effort.” In the context of empathy, how can leaders improve their decisiveness—and what impact does that have on ...