Google Cloud has introduced Customer Engagement Suite with Google AI, an application suite that combines conversational AI with contact-center-as-a-service (CCaaS) functionality for automated ...
you probably spend much of your workday in Google's suite of productivity apps to help streamline your work processes. Now, Google is making its standalone AI chatbot available to Workspace users ...
“Customer Engagement Suite with Google AI is an end-to-end application that combines our most advanced conversational AI products with omni-channel contact center as a service (CCaaS ...
Learn More Today, Google Cloud announced it is rebranding its six-year-old Contact Center AI offering as a new end-to-end application called Customer Engagement Suite with Google AI. The move ...