In today competitive business landscape customer loyalty has become more important than ever To build a long-lasting relationship with your customers you need a strategy that goes beyond just offering ...

retention and market share. To take just one common e-commerce category as an example, new beauty brands have emerged every year in a sector with a 3.3 per cent market growth rate. With that growth ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. How can that be? Most organizations recognize the importance – and ...

Loyalty rewards programs can significantly increase customer engagement and retention. However, to make a loyalty program successful, you must promote it aggressively and get your users to adopt it ...

loyalty programs can be powerful marketing tools designed to enhance customer retention and boost engagement and loyalty. The design and execution of these programs should focus on providing ...

The top areas consumers are experiencing CX skimpflation are quality of service (60%), wait times (58%), and expertise and helpfulness (54%). To discover more findings, download the full report - ...

According to a recent Prosper Insights & Analytics survey, over 62% of consumers actively participate in customer loyalty ... customers hopping from one loyalty program to another, while consumers ...

Search Engine Land » SEO » Ecommerce » Secrets to Shopify retention: Top tips to maximize customer loyalty [Webinar] Opinions expressed in this article are those of the sponsor. Search Engine ...