Microsoft will allow organizations to create their own autonomous AI agents within Copilot starting next month.

AI agents are reigniting the competition between Microsoft and Salesforce. Microsoft announced 10 new AI agents for its Dynamics 365 line of business applications — tools that can complete tasks autonomously in areas including sales,

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.